Last updated: March 31, 2022
This Policy is incorporated into and made part of our Terms. Please read our Terms and this Policy carefully. It is your choice whether or not to provide personal information to us. If you choose to do so, you are giving us your express consent to use, process, and disclose your personal information as set forth in this Policy. If you choose not to provide your personal information to us, you may not be able to use the full extent of our Websites.
This Policy is intended to describe how we process personal information relating to the use of and/or subscription to our Websites.
This Policy does not apply to information that:
In this Policy, “personal information” means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identified such as a name, an identification number, location data, and online identified or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural, or social identity. Personal information does not include aggregate information or de-identified information, meaning that the information can no longer be attributed to an identifiable natural person without the use of additional information.
Personal information is required for us to be able to provide certain features of our Websites or services to you. In addition, some of the services we provide require that we disclose your personal information to third parties, such as to companies that help us to provide those services. If you are not willing to provide your personal information and have it disclosed to third parties in accordance with this Policy, you will not be able to use certain features of our Websites or services.
Our Websites may contain links that enable you to share content on social media, and to other websites (i.e., the clinical trial sponsors’ websites and clinicaltrials.gov) or to third-party apps that do not operate under this Policy. These third-party services, websites, and apps may independently solicit and collect personal information from you and, in some instances, provide us with information about your activities on those websites. We encourage you to review the privacy statements of all third-party websites you visit to understand their privacy practices.
While we strongly support the protection of privacy on the Internet, we do not have control over, and cannot be responsible for, the actions of other third parties. We encourage you to review each such third party’s privacy statement and other otherwise understand its privacy practices, before providing personal information directly to it.
We collect personal information to operate effectively and provide you with the best experiences with our Websites. As described in further detail below, you provide some of this information directly, such as when you create an account or contact us. We also collect some of your information, such as your IP address, automatically when you visit and use our Websites.
We ask for and may collect personal information about you such as your name, e-mail address, and zip code. The most common of these circumstances where you would provide personal information include the following:
We do not receive or store any of your financial information or payment processing information.
We also may use various technologies to collect information from your computer or device and about your activities on our Websites.
We may also obtain information about you from other third parties. We may combine this information with information we collect through our Websites or from other sources.
While the purposes for which we may process personal data will vary depending upon the circumstances, in general we use personal information for the purposes set forth below.
We may use information that we collect about you to:
As discussed more fully below, we share your personal information as necessary to provide the services you request, including sharing information with service providers; when required by law; to protect rights and safety, and with your consent.
We may share personal information with:
Other situations: We also may disclose your information:
Third-Party Privacy Policies: Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.
Aggregated and Non-personal Information: We may share aggregated and non-personal information we collect under any of the circumstances set forth in this Policy. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties.
Your personal information may be transferred to, stored, and processed within the United States. Additionally, we may transfer your personal information to other countries in certain circumstances, for example because a server or third party service provider is located there. BY PROVIDING YOUR PERSONAL INFORMATION TO US, YOU ARE CONSENTING TO ANY TRANSFER, STORAGE, AND PROCESSING IN ACCORDANCE WITH THIS POLICY.
There are potential risks to you associated with transferring your information to the United States due to the absence of an adequacy decision and appropriate safeguards. These risks include the risk that you will not be able to exercise your data protection rights under applicable law to protect yourself from unlawful use or disclosure of your information. The data protection and privacy laws of other countries, including the United States, may not afford you the same level of protection as those in your own country.
If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us using the contact information provided below.
You may request to have all of your personal information collected by us removed from our database by submitting a request to our contact as set forth in the Section below entitled “Contact Us,” identifying the subject as “Privacy.” We will remove such information as soon as practicable for us, however, we may still retain certain information associated with your account for analytical purposes and record keeping integrity, as well as to prevent fraud, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our Websites or our users, or take other actions otherwise permitted by applicable law. In addition, if certain information has already been provided to third parties as described in this Policy, retention of that information will be subject to those third parties’ policies.
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Websites because such information may be required in order for you to create an account, participate in a survey; or ask us questions.
When you create a user account on our Websites, you may be given a choice as to whether you want to receive marketing or promotional e-mail messages. At any time you can choose to no longer receive marketing or promotional emails or newsletters from us by modifying your email preferences by selecting the “Opt-Out” link found in the footer of the communication. You may modify your choice at any time by using the “Opt-Out” link as described above. It may take up to 10 business days for us to process an opt-out request. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.
Even if you opt-out of receiving marketing or promotional communications, you may continue to receive other types of transactional and relationship e-mail communications, such as service announcements, notifications relating to your account, and surveys.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law or defined in an agreement. We may retain personal information for longer where required by our regulatory obligations or professional indemnity obligations, or where we believe it is necessary to establish, defend or protect our legal rights and interests or those of others.
We will also retain usage data for internal analysis, to strengthen the security, or to improve the functionality of our Service.
Our Websites are not directed at children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, you may not use our Websites or provide your information to us through the Websites or otherwise. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy.
The security of your personal information is important to us. We follow generally accepted standards (including by taking physical, electronic and procedural measures) to protect the personal information that we collect and process.
While we are focused on the security of your personal information and follow standards, processes and procedures that are designed to protect your personal information, you must remember that the Internet is a global communications vehicle open to threats, viruses and intrusions from others and so we cannot promise, and you should not expect, that we will be able to protect your personal information at all times and in all circumstances.
You should also take care with how you handle and disclose your personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov for information about how to protect yourself against identity theft.
This Policy does not create rights enforceable by third parties.
We may modify this Policy from time to time and will notify you of any updates to our Policy by posting the revised Policy on our Websites. The last updated date set forth at the top indicates the last time we revised this Policy. We encourage you to review the Policy each time you visit our Websites to see if this Policy has been updated since your last visit.
In this section, we provide information for California residents as required under California privacy laws, including the California Consumer Privacy Act (the “CCPA”), which requires that we provide California residents certain specific information about how we handle their personal information.
Categories of personal information that we collect and disclose. Our collection, use and disclosure of personal information about a California resident will vary depending upon the circumstances and nature of our interactions or relationship with such resident. The Section above entitled “Personal Information We Collect” sets out generally the categories of personal information (as defined by the CCPA) about California residents that we collect and disclose to others for a business purpose. We collect these categories of personal information from the sources described in the Section above entitled “Personal Information We Collect,” and for the purposes described in the Section above entitled “How We Use Personal Information.”
If you are a California resident, the CCPA grants you certain rights and imposes restrictions on particular business practices as set forth below:
If you are a California resident and would like to make a request to exercise your rights under the CCPA, please contact us as set forth in the Section below entitled “Contact Us.” Please allow forty-five days for a response.
An authorized agent can make a request on a California residents’ behalf by providing a power of attorney valid under California law, or providing: (1) proof that the consumer authorized the agent to do so; (2) verification of their own identity with respect to a right to know categories, right to know specific pieces of personal information, or requests to delete which are outlined above; and (3) direct confirmation that the consumer provided the authorized agent permission to submit the request.
We will respond to verifiable requests received from California residents as required by law. For more information about our privacy practices, you may contact us as set forth in the Section below entitled “Contact Us.”
Do Not Track Disclosure
We do not support Do Not Track browser settings and does not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal information
If you have any questions about this Policy or our privacy practices, please contact us by e-mail or postal mail as follows:
5450 W Washington Blvd
Los Angeles, CA 90016